This Privacy Policy outlines the practices of Tustin Thrive Appliance Repair (we, our, or us) regarding the collection, use, and sharing of information collected from users (you, your) of our website. By using our website and services, you agree to the terms of this Privacy Policy.

Information Collection

We collect personal information when you provide it to us, such as through our call request form. This information may include your name, phone number, email address, and any other details you provide. We do not process any transactions or collect credit card information through our website.

In addition, we may collect non-personal browsing data through cookies or web beacons to improve user experience. This data may include information about your device, browser type, IP address, and navigation patterns on our site.

Use of Information

We use the personal information you provide to contact you for service-related purposes. This includes responding to your inquiries, scheduling service appointments, and providing updates about your service requests. By contacting us, you allow us and our partners to reach you by phone, email, or text regarding these matters.

Non-personal browsing data is used to enhance our website’s functionality and improve user experience. This data helps us to understand how users interact with our website, allowing us to make necessary improvements.

Information Sharing

Your personal information may be shared with our trusted partners necessary for operational and service needs. These partners adhere to strict confidentiality obligations and are prohibited from using your personal information for any purveyor marketing or unrelated purposes.

Consent to Terms

By using our website and services, you acknowledge that your information may be shared with our trusted partners and agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services.

You also agree that the maximum compensation for any claims is limited to $100, and you bear your own legal fees and expenses in the event of a dispute.

Cookies and Tracking

Our website may use cookies or web beacons to collect non-personal browsing data to improve user experience. You can choose to disable cookies through your browser settings; however, this may affect your ability to access certain features of our website.

Your Rights and Choices

You have the right to opt-out of any communications from us or our partners. You may do so by contacting us at (714) 947-1953.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at (714) 947-1953.